Privacy Policy

East Lancashire Chemical Company Ltd (ELCO) is committed to ensuring that your privacy is protected. This privacy policy sets out how ELCO uses and protects any information that you give when you use our website ELCO is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. 

ELCO may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy was last updated 29 April 2018. 

What we collect 

If you make an enquiry through our website or as a result of using our website, we may collect the following information: 

  • Your name 
  • E-mail address 
  • Telephone Number (if you provide it. This is not mandatory)
  • Address (if you provide it. This is not mandatory)


How we use your personal data 

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances: 

  • Where we need to perform the contract we are about to enter into or have entered into with you. 
  • Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests. 
  • Where we need to comply with a legal or regulatory obligation. 

We will only use your personal data for the purposes for which we collected it, unless we reasonably consider that we need to use it for another reason and that reason is compatible with the original purpose. 

If we need to use your personal data for an unrelated purpose, we will notify you and we will explain the legal basis which allows us to do so. 

What we do with the information we gather 

When you make an enquiry to ELCO through our website we may temporarily record your details in order to respond by your requested medium i.e. telephone, e-mail or post but we DO NOT RETAIN THIS INFORMATION. 


We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online. 


A cookie is a small file which asks permission to be placed on your computers hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences. 

Currently we operate an implied consent’ policy which means that we assume you are happy with our use of cookies. If you are not happy, then you should either not use this site, or you should delete our cookies once you have visited the site, or you should browse the site using your browsers anonymous usage setting (called Incognito” in Chrome, InPrivate” for Internet Explorer, Private Browsing” in Firefox and Safari etc.) 

We use traffic log cookies to identify which pages are being used. This helps us analyse data about webpage traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes. 

Overall, cookies help us provide you with a better website by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. 

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website. 

If you dont want to receive cookies, you can modify your browser so that it notifies you when cookies are sent to it or you can refuse cookies altogether. You can also delete cookies that have already been set. 

If you wish to restrict or block web browser cookies which are set on your device then you can do this through your browser settings; the Help function within your browser should tell you how. Alternatively, you may wish to, which contains comprehensive information on how to do this on a wide variety of desktop browsers. 

Cookies on the ELCO site 

Google Analytics – we use this to understand how the ELCO site is being used in order to improve the user experience. Your user data is all anonymous. You can find out more about Googles position on privacy as regards its analytics service 

Other information we collect 

External web services - we may use a number of external web services on the ELCO website, mostly to display content within our web pages. For example, to show videos we may use YouTube. This is not an exhaustive or complete list of the services we use, or might use in the future, when embedding content, but these are the most common. We cannot prevent these sites, or external domains, from collecting information on your usage of this embedded content. If you are not logged in to these external services then they will not know who you are but are likely to gather anonymous usage information e.g. number of views, plays, loads etc.  

Email tracking - emails that we send you from the ELCO email server have no tracking at all, for example personal correspondence or emails with documents attached.  

Links to other websites 

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question. 

Controlling your personal information 

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. You may request details of personal information which we hold about you under the General Data Protection Regulation(GDPR) (EU) 2016/679  (GDPR). If you would like a copy of the information held on you please write to Mr Grank Guffogg, ELCO, Edge Lane, Droylsden M43 6AU.  If you believe that any information we are holding on you is incorrect or incomplete, please write to us as soon as possible at the above address or email us at We will promptly correct any information found to be incorrect. 


The material on our website is given for general information only and does not constitute professional advice. You should take specific advice before taking a course of action as we do not accept directly or indirectly any responsibility for loss arising directly or indirectly from reliance on information on this website. Given that the Internet uses an open system we cannot warrant that the website and downloads reach you virus-free. You must, therefore, take all appropriate precautions for your own safety. 

Copyright Entire contents © 2021 ELCO. All rights reserved. 

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